Teams, Coaching & Facilitation
Oakland, CA (August 2020) - As the Digital Age advances and technology takes over more jobs, workers must get better at those “human” skills computers can’t do. They must excel at critical thinking, innovative thinking, collaborating, and emotionally engaging with others in the creation and delivery of products and services. Most of all, one must excel at continuously learning…and unlearning…and relearning. Ed Hess calls this last piece “Hyper-Learning.” And he has a question for leaders: Does your workplace nurture these skills and the Hyper-Learning that powers them? Or does it do exactly the opposite?
Business agility is a complex multidimensional concept, as shown in the table below. Explaining each dimension to a traditional boss is more likely to result in mental overload and frustration than comprehension, even if he listens to the whole explanation, which itself is unlikely. Can the magic of metaphor help?
When Covid-19 was recognized as an emerging public health crisis earlier this year, tens of thousands of employees were sent home from offices around the world to start working from home for the foreseeable future. It may take years before we understand the full impact of this abrupt shift to virtual work on people and companies, but it wasn’t long before many started to wonder about the impact of virtual meetings on psychological safety — people feeling they can raise questions, concerns, and ideas without fear of personal repercussion.