Teams, Coaching & Facilitation
Fostering a positive IT culture can be difficult in the best of times. In challenging and downright weird times, it can be particularly tricky.
CIOs and IT leaders who never intended to lead remote and hybrid teams are adapting their leadership and management styles on the fly. In doing so, it’s important not to forsake progress that was made during more stable times.
Trust within a company is critical because employees must have confidence in a company’s vision, leadership and practices for the company to succeed. But business leaders too often address organizational trust as strictly a cultural concern. In reality, trust is just as often secured or disrupted by core technologies in which those leaders invest. Trust is affected by the success with which employees can use those technologies to do their jobs as well.
Anderson is no stranger to change management after 30 years in IT. Yet, he, like millions of others, had never seen the kind of upheaval caused by the COVID-19 outbreak. Even so, he and his team of 200 successfully met the challenge of supporting a stay-at-home workforce while working at home themselves. Here he talks about how they did it and why people and process are more important than technology for managing change.
Regardless of the framework chosen, any iterative and incremental product development approach can be reduced to one goal: Creating a working product in short cycles.
A working product is “Done.” Done means “there is nothing left to do.”
“There is nothing left to do” implies that the result of the work is in a state that can be used by the end-users when released. Not only does it address the core functionalities but it also includes all performance and security-related concerns.
In psychologically safe environments, people feel able to express themselves, to challenge the status quo, to speak up in front of colleagues.
They feel safe to try, to fail, and to learn. If experimentation is essential in the changing times that we operate in, then psychological safety is imperative. So how do you go about creating and building it?
How many of us are currently living without margins — the space to handle life’s simplest stresses. I know I’ve fallen into this trap myself. It can happen after being mentally stretched and dealing with chronic stress for too long. Basically, we are left with zero margin for error. It also means that we don’t realize we’re at our max until it’s too late. Before we know it, we’ve hit the wall.