Teams, Coaching & Facilitation
If you're a leader, chances are good you've been reading and hearing about emotional intelligence more often than normal lately. Emotional intelligence goes beyond empathy and listening to others.
Experts have identified one key factor that enables people to feel secure, happy, and challenged in the workplace, over and above everything else: psychological safety, or the knowledge that one won’t be punished, rejected, or iced out for speaking up or admitting a mistake.
In a world with too many disengaged, dissatisfied, and disaffected employees, as well as bumbling governments unable to deal with destabilizing change, and too many people putting misplaced trust in populist leaders, it’s sad to note that even leadership experts concede that the multi-billion-dollar leadership industry has been of little help.